💬 24/7 Support Available

Need Assistance? We're Here to Help!

Our dedicated support team is committed to providing prompt assistance and ensuring you have the best experience possible with Visutate. Get help with any questions, issues, or feedback regarding our VR wellness platform.

Get in Touch

Choose the best way to reach our support team based on your needs

📧

General Support

For general questions, technical issues, and user support


support@visutate.com

Response time: 24-48 hours
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Business Inquiries

Enterprise solutions, partnerships, and investment inquiries


orkun@visutate.com

Response time: 12-24 hours

⚡ Fast Response Guarantee

We aim to respond to all emails within 24-48 hours. For business inquiries, expect a response within 12-24 hours during business days.

Frequently Asked Questions

Find quick answers to common questions about Visutate

How do I get started with Visutate? +
Download Visutate from the App Store (Apple Vision Pro), Meta Quest Store, or Xreal AR Lab. Create your account, choose your preferred environment, and start your 4-minute wellness journey. No meditation experience required!
Which VR headsets are supported? +
Visutate runs on Apple Vision Pro, Meta Quest (2, 3, Pro), and Xreal AR glasses. We're continuously expanding support for additional platforms based on user demand.
Is there a free trial available? +
Yes! Visutate offers a free trial period so you can experience the stress relief benefits before committing to a subscription. Download the app to start your free trial today.
How does the AI wellness support work? +
Our AI wellness experts are available 24/7 through the app. They're trained by licensed therapists and executive coaches to provide professional-grade support for workplace stress, productivity challenges, and wellness guidance. All conversations are completely confidential.
Can I use Visutate without VR equipment? +
While Visutate is optimized for immersive VR experiences, we also offer mobile and desktop versions with guided meditation and wellness content. However, the full stress relief benefits are best experienced in VR.
What makes Visutate different from other meditation apps? +
Unlike traditional meditation apps, Visutate uses full sensory VR immersion to trigger deeper relaxation responses. Our 4-minute sessions provide immediate stress relief without requiring weeks of practice, plus you get 24/7 AI wellness support from experts.
How do I report a technical issue? +
Send us an email at support@visutate.com with details about the issue, including your device type, app version, and steps to reproduce the problem. Screenshots or screen recordings are very helpful for troubleshooting.

Company Information

About Visutate and our commitment to workplace wellness

🏢

Corporate Address

Visutate, Inc.
353 Sacramento St #1812
San Francisco, CA 94111
United States

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Legal Information

Visutate is a Delaware C Corporation. All systems and methods used in our VR wellness platform are copyrighted material with all rights reserved.


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